Terms of service

Welcome to Ranash.

By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General Information

Ranash is an Egyptian fashion brand dedicated to creating thoughtfully designed garments that combine elegance, craftsmanship, and enduring style.

By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to use the site.

You agree to comply with all applicable laws and regulations when accessing or using our website.

Ranash reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.

2. Product Information

We make every effort to present our products as accurately as possible.

However, slight variations in color, texture, or appearance may occur due to photography, lighting conditions, screen settings, or the nature of certain materials.

Product descriptions, availability, and pricing may be updated at any time without notice.

Ranash reserves the right to limit quantities, modify product offerings, or discontinue products at its discretion.

3. Pricing & Payment

All prices displayed on our website are listed in Egyptian Pounds (EGP) unless otherwise stated.

Payments are processed securely through approved payment providers.

Once an order has been successfully placed, you will receive an order confirmation via email or the contact information provided during checkout.

Ranash reserves the right to refuse, cancel, or limit any order in cases including, but not limited to:

Product unavailability
Payment authorization issues
Suspected fraudulent activity
Pricing or technical errors

4. Shipping & Delivery

We aim to process and dispatch orders promptly.

Delivery times may vary depending on location, courier schedules, and operational circumstances.

Ranash is not responsible for delays, loss, or damage caused by third-party shipping providers once an order has been dispatched.

Additional information can be found in our Shipping Policy.

5. Returns & Exchanges

Customers are welcome to inspect their order upon delivery to ensure it meets expectations.

Once an order has been accepted, returns are subject to the conditions outlined in our Return & Exchange Policy.

Exchange requests must comply with our product condition requirements and any associated shipping costs are the responsibility of the customer unless otherwise stated.

For complete details, please refer to our Return & Exchange Policy.

6. Intellectual Property

All content featured on this website, including but not limited to logos, branding elements, product designs, photographs, graphics, text, and website content, is the exclusive property of Ranash and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission from Ranash.

7. Privacy

We respect the privacy of our customers and visitors.

Any personal information collected through our website is handled securely and used solely for purposes such as processing orders, customer support, website improvement, and communication related to your shopping experience.

Ranash does not sell or share personal information with third parties except where necessary to fulfill services or comply with legal obligations.

For more information, please refer to our Privacy Policy.

8. Limitation of Liability

To the fullest extent permitted by law, Ranash shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Customers are responsible for following all garment care instructions provided with each product.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.

Any disputes arising from the use of this website or the purchase of products from Ranash shall be subject to the jurisdiction of the Egyptian courts.